Statement of Purpose

Knellwood aims to provide residents with an environment which is:

  • Secure
  • Relaxed
  • Homely
  • Comfortable
  • Caring appropriate to their individual needs and rights

Staff will strive to preserve and maintain the dignity, individuality, and privacy of all residents within a warm and caring atmosphere, and will be sensitive to their individual medical, cultural, psychological, spiritual, emotional and social needs. Residents will be encouraged to participate in the development of their individual Care Plans, and their family and friends may contribute to this.

The Board of Management and the staff will show equal care and respect to all residents, regardless of religion, culture, or ethnic origin, gender or sexual orientation, political affiliation, marital status, or disabilities.

All our staff will be appropriately qualified to deliver these high standards of care.  A continuous staff training programme ensures that these standards are maintained in line with the current professional and national guidance, practice and requirements.

The Board of Management and the staff will ensure that all residents receive written information on Knellwood’s facilities and procedures, including information on how to make complaints or suggestions, and how we deal with them.

Knellwood is a private residential and nursing care home which is registered under the terms of the Care  Act 2014, with the Care Quality Commission (CQC). It was opened in 1947 as Farnborough’s War Memorial for those residents who died in the 2nd World War.

Knellwood is overseen by the Board of Management of the Farnborough (War Memorial) Housing Society Ltd.  The Registered Manager provides day to day control. The Society’s aim is to benefit the local community by providing housing and any associated amenities for up to 52 residents in need of nursing or residential care. The Society does not trade for profit, and is a charity exempt from registration.

The Society’s administrative address is:

Knellwood, 83 Canterbury Road, Farnborough, GU14 6QN

Tel:    01252 542169

Email:    enquiries@knellwood.co.uk

Full rules of the Society are available from the Bursar on request. The Registered Manager is Mrs Janet Gover RGN, holder of the Registered Managers Award. She has been employed at Knellwood since 1995.