Statement of Purpose

Knellwood aims to provide Residents with an environment which is:

  • Secure
  • Relaxed
  • Homely
  • Comfortable
  • Caring appropriate to their individual needs and rights

Carers will strive to preserve and maintain the dignity, individuality, and privacy of all residents within a warm and caring atmosphere, and will be sensitive to their individual medical, cultural, psychological, spiritual, emotional and social needs. Residents will be encouraged to participate in the development of their individualised Care Plans and their family and friends may contribute to this.

The Board of Management and the Staff will together show equal care and respect to all Residents, regardless of each individual’s religion, culture, or ethnic origin, gender or sexual orientation, political affiliation, marital status, or disabilities.

All of our staff will be appropriately qualified to deliver these high standards of care.  A continuous staff training programme ensures that these standards are maintained in line with the current professional and national guidance, practice and requirements.

The Board of Management and the Staff ensures that all Residents receive written information on Knellwood’s facilities and procedures, including information as to how to make complaints or suggestions, and how we deal with them.

Knellwood is a private Residential and Nursing Care Home which is registered under the terms of the Care  Act 2014, with the Care Quality Commission (CQC). It was opened in 1947 as Farnborough’s War Memorial for those residents who died in the 2nd World War.

Knellwood is overseen by the Board of Management of the Farnborough (War Memorial) Housing Society Ltd.  The Registered Manager provides day to day control. The Society’s aim and policy is to provide for the benefit of the local community housing and any associated amenities for up to 52 Residents in need of nursing or residential care. The Society does not trade for profit, and is a charity exempt from registration.

The Society’s administrative address is:

Address:
Knellwood, 83 Canterbury Road,
Farnborough, GU14 6QN

Telephone:
01252 542169

Email:
enquiries@knellwood.co.uk

Full rules of the Society are available from the Bursar, Mr John Campbell, who is also the Company Secretary, on request. The Registered Manager is Mrs Janet Gover RGN, and holder of the Registered Managers Award. She has been employed at Knellwood since 1995.